Salesforce Training in Chennai

Besant Technologies providing Salesforce Training in Chennai with expert guidance and fully hands-on classes. Salesforce is a high level programming language sometimes it also denoted as scripting language as it provides rapid & fast development and easy of use. In Salesforce everything is object so it can also be named as “object oriented scripting language”.

There are two primary factors why we have to use Salesforce is, software quality and developer productivity. It’s commonly used in variety of domains like Web programming, Internet Scripting, database , numeric and scientific programming, Gaming thus it also known as general purpose language.

Salesforce Course Syllabus

CRM - Customer Relationship Management

  • What is CRM (Customer Relationship Management)?
  • CRM Basic entities
  • Sub Modules of CRM
  • Existing CRMs

Salesforce.com Introduction

  • What is Salesforce.com?
  • Why Salesforce.com?
  • Different editions in Salesforce.com
  • How to sign up for Developer Edition?

Salesforce.com Basic Navigations

  • What are Records?
  • What are Related Lists?
  • Action Column
  • Help Links

Salesforce.com Level 1 - Administration of Salesforce.com

  • Types of Objects
    • Standard Objects
    • Custom Objects
  • Types of Fields
    • Standard Fields
    • Custom Fields
  • Types of Relationships
  • Field Dependency
  • Different types of Email templates
    • Text
    • HTML (using Letterhead)
    • Custom (without using Letterhead)
    • Visualforce
  • Custom application
  • Console application
  • Field Accessibility
  • Grant Login Access
  • Calendar
  • Console Tab
  • Trusted IP Ranges
  • Session Settings
  • Different types of tabs
    • Custom Object Tab
    • Web Tab
    • Visualforce Tab
  • Field History Tracking in Salesforce
  • Feed Tracking
  • https://developer.salesforce.com/
  • http://trust.salesforce.com
  • View setup audit trail
  • Organization Wide Default
  • Roles
  • Role Hierarchy
  • Sharing Rules
  • Profiles
  • Permission Sets
  • Password Policies
  • Developer console
  • Validation Rules
  • Workflow rules
    • Email Alert
    • Task
    • Field Update
    • Outbound Message
  • Approval process
  • Reports and Dashboards
  • Scheduling reports
  • Report Types
  • Adding dashboards in Home page
  • Chatter
  • Chatter Desktop
  • Queues
  • Public Groups
  • Assignment Rules
  • Auto Response Rule
  • Views
  • Domain Registration
  • Search Layouts
    • Search Results
    • Lookup Dialogs
    • Lookup Phone Dialogs
    • Accounts Tab
    • Accounts List View
    • Search Filter Fields
  • Page Layout
  • Mini Console View
  • Mini Page Layout
  • Record Types
  • Apex Data loader tool
  • Force.com Explorer tool
  • Force.com Sites
  • Data Management
    • Analytic Snapshots
    • Import Accounts/Contacts
    • Import Leads
    • Import Solutions
    • Import Custom Objects
    • Data Export
    • Storage Usage
    • Mass Transfer Records
    • Mass Delete Records
    • Mass Transfer Approval Requests
    • Mass Update Addresses
    • Data Loader
  • MVC Pattern
  • Tags in Salesforce
  • Live Agent
  • Public Solutions
  • Chatter Answers
  • Entitlement Management
  • How to access Salesforce from all IP Ranges - App Exchange application
  • Mass Edit, Delete - App Exchange application
  • Login Hours restriction for Profiles
  • Edit, Delete and Clone Buttons
  • App Exchange
  • Chat Settings(Chat Window)
  • Email to Case
  • Web-to-Lead
  • Web-to-Case
  • Schema Builder
  • Visualforce page
  • Actions in Salesforce
  • How to expire all the users password in Salesforce?
  • How Salesforce login works?
  • Account, Opportunity and Case teams
  • Manual Sharing
  • Renaming Tab Names and Labels
  • Dataloader.Io
  • Data.com
  • Merge tool
  • Chatter Approval Request
  • https://success.salesforce.com
  • Opportunity Split
  • Workbench
  • Work.com
  • Multi-Tenant Architecture
  • Creating Custom Tab Style in Salesforce
  • Historical Trend Reporting
  • Splash Page creation
  • Escalation Rules
  • Adding Multiple Users
  • Account Hierarchy

Salesforce.com Level 2 - Development in Salesforce.com

  • Custom Settings
  • Visualforce Components
  • Difference between Developer, Configuration only and Full Sandboxes.
  • Adding controller to Visualforce page
  • Apex Classes
  • Custom Labels
  • Adding Error message in Visualforce page
  • Triggers
  • Unit testing
  • Batch Apex
  • Database.SavePoint and Database.Rollback
  • Force.com IDE installation
  • Salesforce to Salesforce connection
  • Calling Apex method from Custom Button
  • Java to Salesforce connection
  • Fetching data from another Salesforce organization
  • Date Picker in Visualforce page
  • With Sharing and Without Sharing in Apex Classes
  • List, Set and Map collection data types
  • Moving Components from one organization to another organization
  • Creating table in VF using apex:panelGrid
  • Standard Controller, Custom Controller and Extensions
  • How to create a Sandbox in Salesforce?
  • How to login into Sandbox in Salesforce?
  • How to create Inbound Change set?
  • How to create Outbound Change set?
  • Adding help text for apex:inputText
  • Debugging Apex code
  • Try and Catch block
  • Governor Limits in Salesforce.com
  • Hide and Show in Visualforce page
  • Date and Datetime
  • SOQL
  • Coding Standard in Salesforce